Shipping policy
At Orchid, we're committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are processed within 1-2 business days of being placed. You'll receive a confirmation email once your order has been shipped, along with tracking details.
Shipping Charges
- Free shipping on all orders over ₹500.
Delivery Timelines
- Jaipur & Rajasthan: 2-4 business days
- Rest of India: 5-7 business days
Delivery times may vary slightly during sale periods, festive seasons, or due to courier delays beyond our control.
Order Tracking
Once your order ships, you'll receive a tracking link via email/SMS so you can follow your package until it arrives.
International Shipping: Currently we only ship within India.
Delayed or Lost Shipments
If your order hasn't arrived within the estimated delivery window, please reach out to us at ReachMe@orchidr.com or call +91-7733994569, and we'll help track it down.
Questions?
For any shipping-related questions, contact us at ReachMe@orchidr.com or call us at +91-7733994569 (09:30 - 19:00 hrs).